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FAQ's
Your Security
We go to great lengths to keep your information private and safe. All credit card transactions occur in a
secure area of our site, to protect you from any loss, misuse or alteration of information collected. You can
buy on-line with complete confidence. We use the latest in secure transaction software.
Secure Socket Layers (SSL)
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your order.
The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed
immediately. When using SSL we use 128-bit encryption the highest method available.
Your transactions are secure
When you have finished shopping and begin the checkout process, you will move into the secure area of our site.
(A warning window may pop up to notify you that you are entering this "safe" area) Once you have entered the page,
a key or closed lock will appear in the lower right hand corner of your screen to notify you of this change.
You will then remain in the secure zone for the entire checkout process.
Product Availability
We are not obligated to carry any item that is out-of-stock or discontinued by a
manufacturer. All items are subject to availability. As the manufacturers' product
lines change, our product line changes also.
Product Description
All product descriptions are provided by our distributors and we are not responsisible for any product description
errors that have been provided.
Powersportequipment.com is proud to display the GeoTrust Secure Site Seal
The seal is proudly displayed on our homepage to assure our customers that Powersportequipment.com’s site is
authentic and that all transactions are secured by SSL 128-bit encryption.
To keep your information secure we use the highest level of encryption available during data transfers,
and use GeoTrust as our Secure Certificate Authority. This means that before transmitting sensitive data,
you can verify that our site is secure by contacting GeoTrust, or just clicking on the GeoTrust logo.
In addition to this, your data is stored on servers, which cannot be accessed from the Internet.
How many parts do you offer?
Powersportequipment.com offers over 100,000 parts and growing! We take pride in offering you
more choices, the best brands, lower prices and fast efficient shipping.
Can I place an order without using a credit card?
Yes, you can place an order by mail, by paying with a paypal, personal check, certified check or money order. However, restrictions apply
when paying by personal check.
I need my order quickly. What are my options?
We have many options for you to receive your package quickly using UPS our shipping company of choice.
I cannot find the item or part number I am looking for?
If you are unable to locate a particular item or part number by using our variety of search engines,
please contact our knowledgeable sales staff. Or reference any current Parts Unlimited
catalog. Our database of information reflects their part numbers exactly.
Will you special order a specific item?
Midwest Powersports provides over 100,000 parts for your convenience, and can special order items as necessary.
Can I pick up my order at your location in Hutchinson?
Absolutely. To make your stop convenient, call approximately 30 minutes prior to pick up and we
will have you item(s) waiting for you. For directions & hours click here.
How soon will my return be processed?
Most returns are processed within 5-7 business days from the time it is received in our office.
A check will be issued to the original purchaser on COD orders returned, please allow 7-10 business days
from the date package was received in our office. Orders taken by credit card will have their credit card
refunded in approximately 5-7 business days from the time the package was received in our office.
If you request a exchange, the return should be processed and on it’s way back to you within 5-7 business
days from its received date. In some instances it may be necessary to contact you regarding your return,
please provide a contact number or email address. Inventory changes on a daily basis, so we cannot guarantee availability on exchanges.
Mispriced Items
We try our very best to make sure that every item we sell is priced accurately, however there are times when an item in our database
gets corrupted with the wrong pricing or description. When this happens we will contact you before processing your order and notify you
with the correct information regarding your order. If you wish to continue with your order that is absolutely fine and if you want to cancel your
order we allow this as well. We are here for YOU the customer!
Product Availability
We are not obligated to carry any item that is out-of-stock or discontinued by a manufacturer. All items are subject to availability.
As the manufacturers' product lines change, our product line changes also.
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Shopping Cart : Customer Support
